Symantec mail security for microsoft exchange not updating

First, check your configuration: you’re running Microsoft Exchange, check.

You have Microsoft Anti-SPAM agents installed, yes. Let’s open up the Exchange Management Shell, and take a look under the hood.

Review the output of the “Get-Transport Agent” command on your system to select an appropriate priority of the SMSMSE agents.

Then run the following command from the Exchange Management shell to restart the transport agent service: disable-transportagent -identity “Connection Filtering Agent” disable-transportagent -identity “Sender Id Agent” disable-transportagent -identity “Sender Filter Agent” disable-transportagent -identity “Recipient Filter Agent” disable-transportagent -identity “Protocol Analysis Agent” disable-transportagent -identity “Content Filter Agent” You might encounter an error when executing the commands, about not being able to edit the config file.

You have Symentec Endpoint Protection for your Exchange Server, and you’re still getting SPAM in your Inbox. At the prompt, type the command: If the Microsoft’s Anti-SPAM agents have a higher priority than the SMSMSE Anti-Spam agents (as shown in the above screen shot), then the message may not be passed to the Premium Anti-SPAM scanner for verification at all.

Are your Microsoft Anti-SPAM agents set to a higher priority than your SMSMSE Transport Agents? Or even if the Premium Anti-Spam is partially working, but not detecting SPAM E-mails…it’s time to amp-up the Anti-SPAM!

Had to ask that question I put up on the last note as I didnot want to simply jump onto giving vague suggestions.

This plug-in protects the Symantec Mail Security services and server configuration running on the File Level anti-virus product from this vendor.This is a description of the protected data set that was determined when the plug-in was installed.Please note that exact filters will be based on the configuration of the application when the plug-in was installed.Symantec Mail Security for Microsoft Exchange combines antivirus and anti-spam technologies with flexible content filtering.It can be used with Exchange Server 2007, 2010, 2013 or 2016.

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